An exciting opportunity to join Stax Trade Centres, the UK's biggest non-food Cash & Carry & Delivered Wholesaler as a ‘Telesales Assistant’ has become available.

Working 39 hours over 5 days Monday to Friday.

You will be responsible for growing sales and profitability from an established customer base, but importantly for bringing on board new customers, whilst increasing our brand identity. To be fully aware of all marketing initiatives and promotions offered through Stax and our suppliers.

We offer a range of over 40,000 products and services across multiple categories supplying numerous customers from Independent Retailers and Garden Centres to Internet Traders and Buying Groups and more.

The best possible relationship must be established and maintained between Stax Trade Centre and its customers.

You should behave in a friendly and confident manner and adopt an effective technique when speaking with customers on the telephone, have sound product knowledge and can demonstrate the ability to satisfy customer requirements.

Benefits:

Company pension

Employee discount

Free onsite parking

Life insurance

To ensure that customers invoices are accurate and that the progression through the tills runs as smoothly as possible. At all times, the Operator must be friendly and courteous but remaining vigilant to avoid mistakes being made and possible attempts at theft.

Any hours considered.

Benefits:
Company pension
Employee discount
Free parking
Life insurance
On-site parking

Working for a wholesale trade cash and carry either working within the Seasonal, Tools & DIY or Timber & Building sections of the branch.

Responsibilities and Duties

To be able to merchandise products, deal with customer enquiries to include using the telephone, and be able to direct customers to the correct section. You should have the ability to work on own initiative, have good communication skills, maintain high standards of discipline, punctuality, and professionalism.

Any hours considered.

Benefits:
Company pension
Employee discount
Free parking
Life insurance
On-site parking

You will possess good organisational skills, a willingness to learn, the ability to work on your own or as part of a team and excellent customer service skills.

Knowledge of EPOS laser scanners an advantage, however training provided to successful candidates.

Duties include stock replenishment, assisting in shop floor merchandising and providing excellent customer service. A forklift truck reach licence is an advantage. This job includes the use of industrial warehouse ladders. 
Experience is essential.

Monday to Thursday 4.00pm - 6.30pm 

Competitive Salary
Company Pension

We are looking for: 

A person who can maximise all sales opportunities through a consultative selling style. A determined, precise and professional attitude is also essential along with excellent communication skills. You will possess the ability to understand and interpret customer's ideas to create inspirational and captivating designs. You will need to be able to work in a team environment that works together to achieve our core goals.

Main duties

To produce a clear and accurate plan from customer measurements.
To advise customers on ranges and costed solutions to their plans.
Making sure all information is accurately communicated to the customers.
Liaise with the Buying Office and ensuring any problems are fully resolved to ensure ordering is carried out without any problems.
Take payment in a confident and correct manner ensuring paperwork is fully completed
Follow up existing customers of produced plans not turned into a sale.
Prepared to travel for training purposes

Skills required

Knowledge of Winnerflex advantage but training available for the right candidate.
A good speed combined with accuracy on keyboards
A very good use of email communication as you will have a lot of email communication with customers and other stakeholders
Clear and confident telephone manner.
Good communicator both written and verbal
Work quickly, calmly & accurately under pressure
Excellent customer service skills.
Problem solving
Product knowledge of kitchen range is an advantage

Hours to be discussed at interview

Competitive Salary

Company Pension

Responsibilities

To be able to pick a customers order accurately and confidently using a picking device at good speed. 

Job Types: Full-time 37 hrs per week over 4 nights 8.45pm – 6.30am.

Benefits:
Competitive Salary
Company Pension