Territory 

Yorkshire & Humberside East (DN (East), HU, LN, YP (South))

Key Objectives

To maximise turnover and profitability in conjunction with the Branch Manager by growing the existing customer base and aggressively targeting new business opportunities. 

Key Skills

Selling Ability, Customer Liaison, Organisational, Communication, Self Motivation, Professionalism.

Personal Conduct

In order to strengthen customer’s concept of the company, you must maintain the highest standard of personal conduct.

Have excellent communication skills with line managers, branch staff and customers.

Be able to maintain a high standard of discipline, professionalism and ensure that at all times you maintain an adequate standard of dress/appearance required by the company.

Maintain high standards of attendance and punctuality required by your Manager within the branch.

Ensure all Health and Safety, security procedures, fire precautions and correct staff handbook procedures are strictly adhered to on a daily basis. All accidents should be reported to a Health and Safety officer, no matter how small, and put in the accident book.

Must comply with GDPR regulations. Private information regarding branch, staff and customers must remain confidential unless authorisation is granted to discuss with other parties.

Sales

Create an environment which encourages a high professional standard of customer            service.

Concentrate on promoting our “own brand” e.g. Supa.

Provide customers with special order service for non-stock lines.

To develop the direct delivery element of our business.

Build a rapport with “targeted” customers to maximise sales.

Increase spends on existing Stax customers.

Target Supplier and Stax Promotions to the appropriate Customers.

Customer Relations

The best possible relationship must be established and maintained between Stax Trade Centre and its customers.

That you behave in a friendly and confident manner, have sound product knowledge and can demonstrate the ability to satisfy customer requirements.

To be fully aware of all marketing initiatives and promotions offered through Stax and our suppliers. Encourage customers to visit the trade centre as often as possible.

That you adopt an effective technique when speaking with customers on the telephone.  

Ensure that any Sales Ledger customers have been given the relevant clearance following company guidelines.

Must have good knowledge of the regular customers, their Sales Ledger and debts, be able to administer in a professional manner.  You may be asked to collect a cheque on behalf of Stax for payment of goods before future stock is delivered.

Must have knowledge of customer discounts, rebate structure and terms.

Responsibilities

You must comply will all statutory legislation concerning the company vehicle.

All company property must be kept in a secure place when not in use or on your person.  Protect and maintain your company car to a high standard.

Submit monthly reports on customer issues and performance to the Branch Manager, with particular attention to competitor offerings and new product opportunities.

Attainment of specific objectives with the help and guidance of the Branch Manager.

To liaise with the branch Admin Supervisor to ensure that customers are paying to terms and are remaining within their Sales Ledger credit limit.

To work with the Branch Manager to help the branch clear E line stock through an agreed discount and pricing structure.

The duties of this role include stock replenishment, assisting in shop floor merchandising and providing excellent customer service. Previous experience desirable, but not essential as full training given.

You must have the ability to multi-task and maintain professional standards at all times. A forklift truck reach licence would also be advantageous. 

30hrs per week                                   

Week 1                                

Mon, Tues, Thurs         2.30pm – 8.00pm                 
Weds                            2.00pm – 8.00pm                     
Sunday                         8.00am – 4.00pm

Week 2

Mon, Tues, Thurs         8.00am – 1.30pm
Weds                            8.00am – 2.00pm
Fri                                 8.00am – 4.00pm

Competitive salary

Company pension

The role is critical to the on-going success of the business and demands the ability to work independently and as a team, taking your own initiative as and when needed. This role will be well suited for a candidate who is able to display sound knowledge of warehouse stock systems, is numeracy literate and attention to detail.  This job includes the use of industrial warehouse ladders -  Experience is a must.

General duties:

Picking orders using the hand held scanner from warehouse shelves 

Palletising and shrink wrapping products to pallets ready for despatch

Packing warehouse orders as necessary 

Maintaining a high level of health and safety standards

Operating handling equipment and ensures safety regulations are followed

Performing other general warehouse duties as needed

This position is 30hrs per week

Week 1
Monday                2.30pm – 8.00pm                 
Tuesday               2.30pm – 8.00pm                     
Wednesday          2.00pm – 8.00pm                     
Thursday              2.30pm – 8.00pm                     
Sunday                 8.00am – 4.00pm

Week 2
Monday                 8.00am – 1.30pm
Tuesday                8.00am – 1.30pm
Wednesday           8.00am – 2.00pm
Thursday               8.00am – 1.30pm
Friday                    8.00am – 4.00pm

Competitive Salary

Company Pension

To apply please fill in the online application form or email your cv to 
jobs.birmingham@stax.uk.com

Due to the volume of applications you will only hear from us if you have been successful in being selected for an interview. We are sorry we are unable to get back to everyone who may apply.

The role is critical to the on-going success of the business and demands the ability to work independently and as a team, taking your own initiative as and when needed. This role will be well suited for a candidate who is able to display sound knowledge of warehouse stock systems, is numeracy literate and attention to detail.  This job includes the use of industrial warehouse ladders -  Experience is a must.

General duties:

Picking orders using the hand held scanner from warehouse shelves 

Palletising and shrink wrapping products to pallets ready for despatch

Packing warehouse orders as necessary 

Maintaining a high level of health and safety standards

Operating handling equipment and ensures safety regulations are followed

Performing other general warehouse duties as needed

This position is 35 hrs per week 
Week 1
Monday – Thurs 8am – 3.30pm
Friday – 8.30am – 4pm

Week 2
Monday – Thursday 12.30pm – 8pm
Sunday – 8.30am – 4pm

Competitive Salary

Company Pension

To apply please fill in the online application form or email your cv to 
jobs.birmingham@stax.uk.com

Due to the volume of applications you will only hear from us if you have been successful in being selected for an interview. We are sorry we are unable to get back to everyone who may apply.

Working for a wholesale trade cash and carry either working within the Seasonal, Tools & DIY, Housewares or Timber & Building sections of the branch.

Responsibilities and Duties:

To be able to merchandise products, deal with customer enquiries to include using the telephone, and be able to direct customers to the correct section. You should have the ability to work on own initiative, have good communication skills, maintain high standards of discipline, punctuality, and professionalism.

We are happy to consider a variation of hours both part time and full time, must be able to work weekends. 

Benefits: Company pension, Employee discount, Life Assurance and Free on-site parking.

To apply please fill in the online application form or email your CV to jobs.bristol@stax.uk.com

To ensure that customers invoices are accurate and that the progression through the tills runs as smoothly as possible. At all times, the Operator must be friendly and courteous but remaining vigilant to avoid mistakes being made and possible attempts at theft.

We are looking for 2 part time applicants, working between 16 and 25 hours perw week and must include weekend working, will consider variations of hours.
Benefits: Company pension, Employee discount, Life Assurance and free on-site parking.

To apply please fill in the online application form or email your CV to jobs.bristol@stax.uk.com