Birmingham

Telesales Representative

We are looking for:
Business development experience at SME level & above with a proven track record of success in % growth of Sales.
A natural ability to build added value relationships creatively with key business contacts. To be successful as our Sales Account Manager, you will understand the importance of exceeding customer expectations through exemplary service levels. Which plays an integral role in the growth and expansion of the overall offering to customers. 

Main duties

- Follow up new leads from the trade shows to generate more sales and be able to develop your own leads and accounts.

- Look after the existing branch accounts allocated to you and build up a good relationship with these accounts

- Managing the accounts to maximising sales orders.

- Dealing and negotiating sales enquiries with customers

- Daily operational sales duties.

- Making sure all information is accurately communicated to the customers.

Skills required

- A good speed combined with accuracy on keyboards

- A very good use of email communication as you will have a lot of email communication with customers and other stakeholders

- Be proficient MS Excel / Word spreadsheets and formula

- A basic understanding of building reports

- Clear and confident telephone manner.

- Good communicator both written and verbal

- Work quickly, calmly & accurately under pressure

-  Excellent customer service skills.

- A DIY sales background is an advantage