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Search by Product Name, Barcode, or Stax code
From 2pm on Friday 18 June, stock positions and invoices will be unavailable on the website whilst we perform essential maintenance. This work is expected to be completed by Monday 21 June. If you need any further information please click here or contact your branch.
Can I use my own domain name?

Yes, you’ll simply need to point your domain name to your new IP address on your EKM account. If you don’t already have a domain name you can register one for free via your EKM account.

Do you take a cut of my sales?

No, EKM do not take a cut of your sales. However you may be charged for taking payments from your payment processor.

What happens after the free 28 days?

You will be billed with the card details you provided after your 28 days free have expired.

Is there a contract?

No, there is no contract involved and you can cancel at any time.

Are payments included?

Yes, you’re ready to start taking payments within 48 hours with our online checkout. If you have a specific payment gateway in mind, don’t worry, you can choose from all the major payment gateways listed here.

How many products can I add?

Unlimited! You can add as many products as you like with no extra charges.

What help and support is available?

There will always be somebody at the end of the phone to help you with any questions you might have. On the advanced tier however, you will have a dedicated eCommerce consultant by your side to help you grow your online business.

Can customers shop on mobile devices?

Yes, all of our themes are mobile optimised so your customers will have the same seamless shopping experience no matter what device they are browsing on.

How long does it take to set up?

You can get set up in minutes, literally! Simply pick your theme, add your products and your ready to go. You will have an Account Manager in the early days to make this process as easy as possible for you.

Can I import my eBay products?

Yes, our powerful eBay integration allows you to import and export products from you eBay account to your EKM account with the click of a button.

Do I need any web design experience?

No, choose from 150 beautiful, free templates. You can then customise your shop to fit your business perfectly.

Are there any limits?

As your shop grows and your yearly revenue increases you'll move through the plans, you'll receive a more personal service, in the form of site reviews, consultants and support levels. The revenue limits for each plan are detailed on the pricing tables.

Ready to start selling?

View our packages and sign up today! You'll get instant access and be live within minutes!

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Packed with features, built for success

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